AI Trainer Practice Library
Give your team a personal AI practice partner. Employees create scenarios, practise with Kaaira in real-time voice roleplay, and managers track participation and growth.
Key Features
Self-Service Scenario Creation
Employees or managers create practice scenarios with custom stakeholders, domains, and contexts. Build a library of reusable scenarios tailored to your organisation.
Real-Time Voice Roleplay
Practise conversations with Kaaira as the stakeholder character — customer, manager, colleague, or any custom role. Real-time voice interaction with natural turn-taking.
5 Practice Domains
Sales, Support, HR, Technical, and General — covering the full range of workplace conversations. Each domain adapts AI behaviour to match realistic interactions.
AI Scoring and Feedback
Every session is scored on target competencies using structured rubrics on a 0–100 scale with specific improvement suggestions.
Organisation-Wide Library
Share scenarios across the organisation or keep them private. Build a curated practice library that new employees can use from day one.
Manager Analytics
Track participation rates, domain breakdown, per-employee drill-down, and session scores. Identify who is practising, what domains are popular, and where gaps remain.
Three steps to a practice-ready team
Create a scenario, practise with Kaaira, and review the scores.
Create a Scenario
Define the practice situation — an angry customer, a cross-functional negotiation, a performance review conversation. Choose a domain, describe the stakeholder character, and set the target competencies. Managers can share scenarios across the organisation to build a curated practice library.
Practise with Kaaira
Start a real-time voice conversation with Kaaira, who plays the stakeholder character you defined. The AI adapts its behaviour to the domain and scenario — a support customer acts differently from a board stakeholder. Natural turn-taking, follow-up questions, and realistic emotional responses make every session feel authentic.
Review Scores & Improve
After each session, receive competency scores with specific feedback on what you did well and what to work on. Retry the same scenario to track improvement, or move to a new challenge. Managers see aggregated analytics across the employee development dashboard.
What a practice session feels like
Traditional role-play training requires scheduling, facilitators, and peer availability. It happens once during onboarding and rarely again. Employees who need the most practice — handling objections, delivering difficult feedback, de-escalating complaints — get the least of it because the logistics are too cumbersome.
The AI Trainer removes those barriers. An employee can open the practice hub, pick a scenario from the shared library (or create one on the spot), and start a voice conversation with Kaaira within seconds. There's no scheduling, no peer coordination, and no awkwardness of practising sensitive conversations in front of colleagues.
Kaaira adapts its persona to match the scenario domain. In a Sales scenario, the AI plays a sceptical prospect who pushes back on pricing. In a Support scenario, it simulates a frustrated customer escalating an issue. In an HR scenario, it acts as an employee receiving difficult feedback. Each domain has distinct behavioural patterns that mirror real interactions.
After the session, the AI scores the conversation against the target competencies using the same structured rubrics used in formal AI coaching sessions. Employees see exactly where they excelled and where they fell short — with actionable suggestions they can apply immediately in their next attempt.
Frequently asked questions
Can employees create their own practice scenarios?
Yes. Employees can create scenarios from the practice hub — define a stakeholder character, select a practice domain (Sales, Support, HR, Technical, or General), and describe the situation. Managers can also create scenarios and share them across the organisation as a curated library for their team.
How is each practice session scored?
After each voice roleplay session, the AI analyses the full conversation transcript against the target competencies defined for that scenario. Scores are calculated on a 0–100 scale using structured rubrics with specific behavioural indicators. Employees receive a detailed breakdown with strengths, areas for improvement, and concrete suggestions.
Can managers see individual employee practice activity?
Yes. The manager analytics dashboard shows participation rates, session counts by domain, and per-employee drill-downs including session history and score trends. Managers can identify which employees are actively practising, which domains are most popular, and where skill gaps persist across the team.
What practice domains are available?
The platform supports five practice domains: Sales (prospect calls, negotiations, objection handling), Support (customer complaints, escalations, troubleshooting), HR (difficult conversations, feedback sessions, policy discussions), Technical (architecture reviews, incident debriefs, stakeholder explanations), and General (any workplace conversation type).
Are there limits on practice sessions?
Practice session limits depend on your organisation's pricing tier. The AI Trainer feature is available on Professional, Enterprise, and Enterprise Plus plans. Within those tiers, employees can practise as often as they want — there are no per-session charges beyond the tier subscription.
Ready to build your practice library?
Give your team an AI practice partner they can use anytime. Build scenarios, practise conversations, and track growth — all in one platform.
Request a Demo