AI voice roleplay practice for workplace conversations

Employees practise sales calls, performance reviews, stakeholder negotiations, and more with Kaaira — an AI coach that adapts to any role. Scored on competencies, available on demand, tracked by managers.

Voice roleplay5 practice domainsAI scoringManager analytics

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Voice-first practice for workplace skills

Real-time voice conversations

Kaaira conducts live voice conversations in any stakeholder role — customer, manager, colleague, or custom character. Natural turn-taking with adaptive AI responses.

Self-service scenario creation

Employees and managers create practice scenarios with custom stakeholders, domains, and contexts. Build an organisation-wide library of reusable practice sessions.

Competency-based scoring

Every roleplay session is scored against target competencies on a 0–100 scale with structured rubrics and specific feedback for improvement.

TRAINING CAPABILITIES

Everything teams need for voice-based skills training

From scenario creation to scored practice to manager analytics — a complete training loop.

01

5 practice domains

Sales, Support, HR, Technical, and General domains cover every workplace conversation type. AI adapts behaviour to match each domain.

02

Custom stakeholder roles

Define any stakeholder character — angry customer, sceptical investor, new hire, senior executive. Kaaira adapts personality and behaviour accordingly.

03

Organisation-wide library

Share scenarios across the company or keep them private. New employees can start practising from a curated library on day one.

04

Unlimited retries

Practise any scenario as many times as needed. Track improvement across sessions and see competency scores trend upward.

05

Manager analytics dashboard

Track participation rates, domain breakdown, per-employee performance, and session scores. Identify who is practising and where gaps remain.

06

Company-aware scenarios

Upload company context and Kaaira incorporates your values, products, and processes into every practice conversation.

HOW IT WORKS

From scenario to scored practice in minutes

Designed for self-directed learning with manager oversight.

01

Create or choose a scenario

Select from your organisation's scenario library or create a new one. Define the stakeholder, domain, context, and target competencies for the practice session.

02

Practise with Kaaira

Start a real-time voice conversation with Kaaira playing the stakeholder role. Navigate the scenario naturally — Kaaira adapts in real time to your responses.

03

Review scores and improve

Receive competency scores, detailed feedback, and specific improvement suggestions. Retry the scenario to practise different approaches and track your growth.

WHY TEAMS CHOOSE KAAIRO FOR TRAINING

AI roleplay training backed by competency science

Practice that is measured, repeatable, and connected to development outcomes.

Competency-scored practice

Every session is evaluated against competency rubrics — not just completion. Employees know exactly which skills are improving and which need more practice.

Safe space to practise

Employees can practise difficult conversations — giving feedback, handling complaints, negotiating — without real-world consequences. Fail safely, improve continuously.

Always available

No scheduling, no facilitators, no waiting. Employees can practise any scenario at any time, from anywhere. Scales to any team size.

Connected to assessments

Practice scenarios can target competency gaps identified in assessments, creating a seamless loop from measurement to development.

Explore Related Solutions

Discover more ways Kaairo can help your organization hire and develop talent.

Frequently Asked Questions

What is AI voice roleplay training?

Employees have real-time voice conversations with Kaaira, an AI coach that plays stakeholder roles (customers, managers, colleagues). Sessions are scored on target competencies with feedback for improvement.

What domains does Kaaira cover?

Five built-in domains: Sales (pitches, objection handling), Support (customer issues, de-escalation), HR (performance reviews, conflict resolution), Technical (explaining complex topics), and General (presentations, meetings). Custom domains via scenario creation.

Can employees create their own practice scenarios?

Yes. Employees can create scenarios with custom stakeholders, domains, and contexts. Managers can also create and share scenarios across the organisation.

How is Kaaira different from a chatbot?

Kaaira uses real-time voice AI — employees speak naturally and Kaaira responds with voice. It adapts to the conversation flow, plays a specific stakeholder character, and scores the conversation on competencies. It is not a text chatbot.

What analytics do managers get?

Participation rates, domain breakdown, per-employee drill-down, session scores, and competency trends. Managers can identify who is practising, which domains are popular, and where gaps remain.

Is there a limit on practice sessions?

No. Unlimited practice sessions are available with the AI Trainer add-on. Repetition with feedback is how skills develop.

Does Kaaira use our company context?

Yes. Upload company documents and context, and Kaaira incorporates your values, products, terminology, and processes into practice conversations.

How does this connect to assessments?

Competency gaps identified in assessments can be targeted with specific practice scenarios. The Practice Library creates a development loop: assess, identify gaps, practise, reassess, and measure growth.

See AI voice roleplay training in action

Request a demo to explore scenario creation, voice practice with Kaaira, and manager analytics.

Talk to us about your team

Share a few details about your org and what you're trying to solve. We'll follow up with a short call or an async walkthrough of how Kaairo can plug into your hiring, benchmarking, or L&D workflows.